Throughout the entire process you and your team have listened and responded to our every need, designed a bespoke system that suits us better than we could ever have planned.
Since the installation you have maintained a close contact to make sure everything continues to run smoothly and I look forward to working with you again on further improvements to our resilience and additional services to my tenants.
When Idaq Networks first approached THS Tools Group in January 2015, our internet speed at that time was very poor and we were looking to vastly improve this but without the excessive costs involved for a traditional leased line. We had already unsuccessfully tested a wireless solution with a different provide, which had proved to be unreliable and as such we were very reluctant to try this again.
However after reassurances from Idaq Networks and speaking to some of their current customers, we decided to give it a try and went live with them in March 2016. This has proven to be a commercially wise decision as we now have a much faster and to date reliable, in all weathers, solution at a fraction of the cost of a leased line.
We’ve been delighted with the standard of service and the whole process has been excellent. All our dealings with the team - from initial contact, throughout the installation and subsequent follow up meetings, have been extremely professional. As a result, I wouldn’t hesitate to recommend the services of Idaq Networks to any company looking for a fast, dependable connectivity solution from a very professional team.
After considering the option put forward by our telecoms provider, we opted for an Icnos wireless leased line provided by Idaq Networks and it’s proven to have been a great decision. It’s provided a fast, stable connection that has easily met all of our requirements and expectations, and the service we’ve received throughout has been excellent. I’m more than happy to recommend Icnos to anyone in need of a fast, reliable data connection.
The installation was trouble free, the equipment is non-intrusive and the technology was implemented without affecting our existing ADSL setup, thereby causing no disruption to users or to the business. The switchover from our old ASDL connection to a new Icnos setup was seamless thanks to Idaq’s technical expertise.
If you’d asked me if I’d consider a wireless leased line a few months ago, I’d have been very cautious. The Icnos system is incredible with up to 200mb speeds available and the prices are extremely competitive. Choosing Idaq has made our temporary decamp to the alternative premises very much less painful than it otherwise might have been.